Or in this case not at all. I made a stop at Walgreen's on my way to work today. I wanted to get some personal items and a newspaper. While in line I caught out of the corner of my eye a rack of cookies that Walgreen's had for sale. On the wrapper of the cookie, as you can see, it plainly said ninety-nine cents. Now I have bought these chocolate chunk cookies there plenty of times. They have always been ninety-nine cents, but what surprised me was the label under it on their Mylar sticker that read $1.19. I thought well they are going to be raising the price of these. They are an awesome cookie. Not what you would expect to buy in there, but taste more like what you might get at a bakery. So if you haven't tried them I advise you to. Anyway. As I was standing there the two little figures popped up on my shoulders. You know the ones. One little angel saying to me "You don't need a cookie and you don't want a cookie so let it go." Then there on the other shoulder sat the little red dressed devil saying: "I know you don't want one or need one, but wouldn't it be fun to see what price rings into the register?" Well, you know which one won the battle of the moment. Yep! I plopped the cookie down and waited with anticipation as the cashier scanned the cookie and a $1.19 rang into the cash register. I said: "Excuse me, but that rang in incorrectly." The cashier picked it up and looked at me as if she had never faced that concern before in her life. She then turned around, picked up her phone and called for a manager to come to her register. I asked what she needed a manager for and she said it's $1.19. I then told her to not worry about it just void it off, which she did. Right as I was getting ready to pay for my purchases the manager comes up. The girl then told the manager she didn't need her anymore. The manager was looking at me perplexed so the little devil sitting up there poked me with his pitch fork. I said: "She called you because the cookie rang in at $1.19 even though there is a sticker on it for 99 cents. She couldn't seem to make that decision even though the cookie is plainly marked 99 cents so I told her to forget it." The manager then looked like she wanted to make an "L" shape and put it on her forehead and point it at this poor unsuspecting girl, but instead she looked at her and said: "If it says 99 cents, she gets it for 99 cents." Then the manager told me she was sorry and walked away. Businesses wonder why they are not succeeding today. Hum. If you are willing to lose a sale of what probably cost you maybe 40 cents and make a customer mad for 20 cents. I'm thinking you could pretty well answer your own question. We are raising people who can't think for themselves. It's all a vicious circle. Mindless sheep that need a master to tell them where to go and what to do. If it were my store I would like to think that the person at the register could use some common sense and make an educated decision. Especially since I was spending quiet a bit in there and I could have just decided to leave it all sit. In actuality though it was just that little devil with the pitch fork prodding me to see what would happen. It really didn't bother me that bad today. Now I have had moods where it wouldn't have sat well, but those are the breaks. Anyway. Thought I'd share. In all seriousness though, they are really awesome cookies!
2 comments:
oh sheila, the famous words i'll leave it all sit. i've done that a few times. my favorites is when a manager at walmart tells me to go to another lane then the lane shuts down and the clerk goes to break. i'm not saying she needed her break i'm saying the manager should have left me alone. especially when the lane i came from has processed everyone and new ones are coming in line. that day i left a cart FULL of food, and a vacumn cleaner just sit and walk off. the manager stopped me and asked me why and i told her the same reason. plus, i told her i didnt plan to go back to that walmart for a few months if not a year. she wanted me to go back and check me out. i told her all my freezer goods had probley defrosted. so about a year later i do go back and a similar stunt happend. i was in line where the light was on. then the lady took her break and turned off her light. the manager told me i had to go to the back of the line of the other register. i told her that i had went up there in good faith with the light on. and i wasnt going to buy one item again from that walmart if i had to go to the back of the line. i think she rememberd me more then i remembered her she opened up the register where i had been and checked me out. it didnt hurt that i was using my atm card eithor.
Great looking cookie. Here I am trying to go to bed. Hum, visions of cookies will be dancing in my head.
I guess the first question I would ask is home much did Walgreens spend for the cashier to talk with you about it and to have the manager come up and talk with you about it. Hum, maybe slightly more than ten cents? I think common sence walked out of the building on this one. Not to mention the fact that they honked off a customer. Not good business, but what do I know.
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