So, as many
of you know, being the klutz I am, I fell a couple of weeks ago and ripped out
one of my stitches, well I also cracked the screen on my Samsung Galaxy 7. It wasn’t a bad crack, but I still didn’t like
that it was cracked so this led me to go ahead and upgrade my phone. I reviewed all the phones and I care about
listening to music, clear reception on calls and taking awesome pictures. Everything I read led me to believe that the
Google Pixel XL would be the way to go.
The reviews on this phone looked awesome. With this information, I ordered the Google
Pixel XL. I got it Monday. This phone was incredibly easy to set up;
however, right away I noticed that the graphics didn’t seem up to snuff and the
look and feel of the phone was somewhat antiquated. Now, I’m not one to just give up without
giving it a try so I installed all the items I needed, set everything up and
used it all day Tuesday and Wednesday.
By Thursday I was deeply aware that I wasn’t comfortable with this phone
and I wasn’t happy with it. I noticed
that in certain areas of the city it would take what seemed like forever to
pull up something after I requested it.
Now knowing that the longer it takes to load the more data you chew up that
didn’t make me that happy with the phone.
I wasn’t going anywhere I didn’t go all the time so it seemed odd. I spoke with a Verizon rep and was told no
problem I could go to the Verizon Store and exchange it if I wasn’t happy with
it. Last night I did just that. I explained to the gentleman what problems I
had been having and that I had looked up information on LTE. This phone is an LTE phone. There are wonderful articles out there that
will explain to you that LTE is supposed to be 4G equivalent; however, it goes
on to say it’s not quite there yet and it’s more like having 3G. The gentleman at the store told me that must
be an old article I had read. I quickly
informed him it was from April and I believed it. He spoke with his manager who has the same
phone and he said he was noticing the same issues in some parts of town I
was. I reviewed all the phones and
played with them for quite a while and I settled on a Samsung Galaxy 8+. Now I was worried like everyone else about
the curved screen but I got a case and glass protector and a holster cover for
when I’m not using the phone that will hopefully help keep from breaking the
screen if I drop it. Immediately after
setting it up and starting to use it I felt a breath of relief. It was like being home after months on the
road. It just felt right. The feel of
the phone in my hand and the graphics and the sound are all exactly what I
wanted. I have not had any problems
loading anything right away today. It’s
an awesome phone. The guy told me they
had nothing but rave reviews from customers for the Google Pixel but he was
like me and preferred the Samsung. Over
all I suppose I am happy I tried it, because if I had not I would always
wonder; however, I was not happy with the $35 restocking fee I was charged to
change phones. I guess I kind of feel
like since I’ve been their customer for 20 years and they do say that you can
exchange phones why am I paying a restocking fee. You don’t pay a restocking fee when you take
back items to a store. I informed the
guy I wasn’t happy with that and he said well I can’t resell it as new. I guess I understand that but in the next
breath he said he’d have to return it to Google. So, he’s not selling it at all. I kind of feel like that is a bit of a
scam. I also don’t believe they should
charge their customers an activation fee for upgrading. This is just my opinion I suppose. Over all for the money it is my opinion that
Samsung wins hands down over the Google phone.
The look and feel of The Google Pixel XL along with the often slow
download and upload speeds left me somewhat cold. Sorry Google.
